If you encounter a performance issues with your 241D coder and think there might be a technical problem, we recommend you first use the Troubleshooting Guide built into the Marsh App on your phone. This will help you either solve the issue, or help identify the possible cause.
If you have tried that and need further assistance, or wish to report a fault, then our online Tech Support team are ready to help.
During business hours, you can Chat with our specialist technical support engineers - just click on the icon at the bottom right of the Home Page or Product Page and we'll help get your issue resolved as quickly as possible. Out of hours, you will be prompted to leave a message and a member of the team will get back to you the next day.
You can also find a wealth of technical support on our Resources page where you can view our Video Help Library and also, you can Sign In (or Register first, if you haven't already) and gain access to a wealth of support documentation and guides in our Document Library.